The “ Message” icon will appear on the mobile screen of the soft owner – in the bot editing form. The bot will be ready for the receipt of the commands immediately after you have entered the key and completed the activation. Having completed the form, you will get a key (Token) which needs to be pasted in the system settings for bot activation.Īt the very bottom of the “ General settings” page find the “ Viber bot settings” inlet: enter the key and activate the bot. Other fields do not require a detailed explanation. The company address should be identified by dragging the red sign across the map. For example, if your website address is, you may enter besteventscom in the URI field. Mind that the URI field should contain a free string, not your site address. For this purpose, you need to click on “ Create bot account” and fill in the following form: In case you have it, get authorized in the Viber Admin Panel and create a new bot. It is a precondition to have Viber account. The main administrator is in full control, while partners, logically, can only view orders relating to themselves and cannot edit customers’ emails. Those users who have the status of the main administrator or partner have access to the bot. The first release is an invitation to the dialog. In our view, the present version of Viber bot includes all essential functions, however, we are ready to make allowance for our clients’ opinion and to extend the bot’s functionality in the future. Is it possible to add more functions to the bot? The two latter functions can be switched off and managed in the user editing form. order payment failures or other faults included in the error-log)

Edit customers’ emails in case they entered information incorrectly, so their tickets should be resent.

Forward orders to yourself in case you need to send it on to someone else or to download the tickets.

As the installation is complete, the bot does not require authorization: users sign in with the help of a secret key that they receive automatically. Using it is easier and much more convenient than performing the same operations on the computer, tablet or any other devices. For this purpose, we have developed the Viber bot which allows viewing and managing orders by means of mobile phones. It is essential for many of our clients to have access to the basic system functions while they are away from computers and only have smartphones on them. What purposes the bot has been designed for

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